At BERGGoKarts.ie, we are committed to providing top-quality BERG go-karts that are built to last. To give our customers peace of mind, all BERG go-karts come with a manufacturer’s warranty that covers defects in materials and workmanship.
This guide outlines the warranty coverage, terms, and how to make a claim.
1. BERG Go-Kart Warranty Coverage
1.1 Warranty Periods by Model
The warranty period varies based on the go-kart model and the specific parts covered:
| Go-Kart Model | Frame Warranty | Parts Warranty (Seats, Wheels, Drive System, etc.) |
|---|---|---|
| BERG Buzzy Series | 2 years | 1 year |
| BERG Reppy Series | 2 years | 1 year |
| BERG Buddy Series | 2 years | 1 year |
| BERG Rally Series | 2 years | 1 year |
| BERG XL Series | 5 years | 2 years |
| BERG XXL Series | 5 years | 2 years |
🔹 Extended Warranty: Customers who register their BERG go-kart on the BERG official website can receive up to 5 years of frame warranty on most models.
2. What Is Covered Under Warranty?
The BERG warranty covers the following: ✔️ Defects in materials and workmanship on the frame (according to the warranty period per model).
✔️ Faulty or defective components such as seats, wheels, pedals, and steering systems (covered under parts warranty).
✔️ Damage caused by manufacturing defects under normal use conditions.
3. What Is NOT Covered Under Warranty?
The warranty does not cover: ❌ Normal wear and tear (e.g., tires, chains, brake pads).
❌ Damage caused by misuse, neglect, or lack of maintenance.
❌ Accidental damage or improper assembly.
❌ Modifications or alterations to the go-kart.
❌ Commercial use (warranties apply only to private/home use).
4. How to Make a Warranty Claim
If you experience an issue with your BERG go-kart, follow these steps to file a warranty claim:
4.1 Step 1: Gather Your Information
Before contacting us, have the following details ready: ✔️ Proof of purchase (receipt or order confirmation).
✔️ Go-kart model and serial number (located on the frame).
✔️ Photos or videos showing the issue.
4.2 Step 2: Contact BERGGoKarts.ie
📞 Phone: +353 (0)1 960 1641
Our customer service team will review your claim and may request additional information.
4.3 Step 3: Warranty Resolution
✔️ If the issue is covered under warranty, BERGGoKarts.ie will either repair or replace the faulty part at no cost.
✔️ If the issue is not covered, we will provide advice on repair options or replacement parts.
5. Tips to Maintain Your Warranty
To keep your warranty valid and your go-kart in top condition: ✔️ Follow the BERG maintenance guidelines in the user manual.
✔️ Store the go-kart in a dry and protected area when not in use.
✔️ Regularly check and tighten all bolts and connections.
✔️ Avoid excessive force, overloading, or riding on unsuitable terrain.
6. Final Thoughts
Your BERG go-kart is designed for durability and long-lasting enjoyment. By understanding the warranty coverage and following proper maintenance practices, you can ensure that your go-kart remains in excellent condition for years to come.
If you have any questions or need further assistance, feel free to contact BERGGoKarts.ie customer support.
🔗 Visit BERGGoKarts.ie for more details on our full range of BERG go-karts and accessories.